Top 14 Chatbot Benefits For Companies & Customers in 2024 Bots provide information in smaller chunks and based on the user’s input. In turn, clients are more likely to stay engaged and will be better informed than if they were to read a boring knowledge base article. For example, let’s say you have a gift […]
What is Natural Language Processing? Introduction to NLP As NLP continues to evolve, it’s likely that we will see even more innovative applications in these industries. This can be seen in action with Allstate’s AI-powered virtual assistant called Allstate Business Insurance Expert (ABIE) that uses NLP to provide personalized assistance to customers and help them […]